Frequently Asked Questions

 

Frequently Asked Questions

What is CoralSea Swimwear?

CoralSea Swimwear is a Latina-owned brand based in Florida. We design elevated swimwear that celebrates bold femininity and coastal elegance. Our pieces are ethically made in Colombia in small batches to ensure quality, uniqueness, and fit.


Where do you ship?

We currently ship within the United States. Orders are processed within 1 - 3 business days and delivered within 3 - 6 business days after shipping.

We offer free shipping on orders over $120.


Do you offer international shipping?

Not at the moment, but we’re working on it! Stay tuned via our newsletter or follow us on Instagram @coralsea.swimwear for updates.


How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use that link to monitor your package in real time.


What is your return/exchange policy?

For hygiene reasons, we do not offer cash returns on any swimwear. We accept size/color exchanges or store credit within 48 hours of delivery. Items must be unworn, with hygiene liner intact, tags attached, and original packaging. Sets must be returned complete.

Start an exchange: email us the order number + photos showing liner/tags at scoralsea@gmail.com

Customer covers return shipping


Do you accept returns on sale items?

All sale items are final sale and not eligible for return, refund, or exchange.


My item arrived damaged or incorrect. What should I do?

We’re so sorry this happened!
Please email us at scoralsea@gmail.com within 48 hours of receiving your order. Include your order number and a photo of the item so we can resolve the issue as quickly as possible.
Approved claims will be replaced with the same item if available.


How should I care for my swimwear?

To keep your pieces in perfect condition:

  • Hand wash cold with gentle soap

  • Lay flat to dry, away from direct sunlight

  • Avoid rough surfaces to prevent snags

  • Do not bleach, tumble dry, or iron


How can I contact you?

Email us anytime at scoralsea@gmail.com
We’ll get back to you within 24 - 48 business hours.